15 out of 100 people in the world’s population have some sort of accessibility need due to disability. In addition, 12 per cent of global population are over 65, representing 900 million people. That is more than 2 billion people around the world with accessibility needs who want to be able to travel more, to be better connected and to be offered a greater variety of personalized services and destinations to choose from. These people wish to be considered as main stream travelers (they expect nothing special but just travelling like anyone else) and have the ability to plan, search, book and purchase their travels in an independent manner.
Amadeus has commissioned an in-depth study to further understand the needs of this growing segment of travelers, to raise greater awareness of accessibility, and to further inspire and contribute to the discussion about accessibility in travel.